Sales# (816) 898-8132 portal@portalams.com

Resources & Articles

Portal AMS Update #5 – September 14, 2019

Portal AMS Update #5 – September 14, 2019

Portal AMS Update #5 - September 14, 20192019 has been an amazing year for Portal AMS and our partners.  Months of in-the-trenches beta testing has given us an opportunity to fine tune the system to be the most user-friendly and accurate maintenance management system...

Best Practices for Implementing AMS

Best Practices for Implementing AMS

Overseeing the maintenance of multiple game rooms at multiple locations, not to mention a repair shop or fleet can be a daunting task, to say the least. The introduction of arcade maintenance management software like Portal Arcade Management Studio has not only changed the face of arcade maintenance management, but has also improved the overall efficiency of operators both large and small.

Portal AMS Update #4 – July 24, 2019

Portal AMS Update #4 – July 24, 2019

Portal AMS Update #4 - July 24, 2019Based on user feedback from route operators & office admin staff we've made some exciting updates to make your life easier. The bulk of the updates have been around providing a more comprehensive collection & commission...

Portal AMS Update #3 – June 7, 2019

Portal AMS Update #3 – June 7, 2019

Portal AMS Update #3 - June 7, 2019In the month since my last update we've completed testing & rollout of a number of important feature enhancements & general adjustments. Top on the list is definitely our Mobile Work Order module.  Technicians in the field...

Portal Arcade Management Studio – 8 Advantages:

Portal Arcade Management Studio – 8 Advantages:

Overseeing the maintenance of multiple game rooms at multiple locations, not to mention a repair shop or fleet can be a daunting task, to say the least. The introduction of arcade maintenance management software like Portal Arcade Management Studio has not only changed the face of arcade maintenance management, but has also improved the overall efficiency of operators both large and small.

Portal AMS Update #2 – May 7, 2019

Portal AMS Update #2 – May 7, 2019

Portal AMS Update #2 - May 7, 2019It has been a week and couple of days since my last update, and I'm truly amazed at the amount of work that can be done in that time! When I last updated, we were in the process of completing the data abstraction portion of the...

Support Articles & How-To

Basic Account Setup

Basic Account Setup

Portal AMS 101 – Read first for a high level overview of how to get started on day 1.

Managing User Roles

Managing User Roles

Step 1 is usually setting up your users. Read this to learn about user roles & permissions.

How to Add Customers

How to Add Customers

Step 2 is to add your customers. Read here to learn all about adding & configuring customers.

How to Add Locations

How to Add Locations

Step 3 is to add your locations. Read here to learn all about adding & configuring locations.